an expectation of gratitude

A friend recently told me that her work had instituted a no-email after 8 pm or on weekends policy, and it had served as a catalyst for a profound shift in everyday anxiety and churn at her workplace. When the policy was announced, most people were dubious that it would be kept — there would be exceptions, and then those exceptions would erode the policy to make it pretty much meaningless. But thus far — six months in — everyone, including managers, has kept to it. When the expectation of email vigilance disappears, it prompts a different relationship with your phone during off times: the compulsion to open your email (gradually) vanishes when the “rewards” (new emails) do.

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